9330k Terms & Conditions

Eligibility Requirements

To create an account at 9330k, you must meet the following eligibility requirements:

• You must be 21 years of age or older.
• You must be of sound mental and physical health.
• You must reside in an area where online gaming is permitted under applicable local laws and regulations.
• Each person may operate only one account.

Identity Verification

9330k may ask members to complete an identity verification process to ensure a safe environment. This process may include national identity card or passport details and proof of address. Until identity verification is complete, temporary restrictions may be placed on deposits, withdrawals, or other services.

Account Security

The security of your account is your own responsibility. Do not share your password with anyone, and any unauthorised access must be reported to our support team immediately. 9330k will never ask for your password by phone, email, or chat.

Payment Methods & Limits

9330k supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks).

• Minimum deposit: ৳500 per method.
• Minimum withdrawal: ৳800.
• Withdrawal processing time: usually completed within 1 hour of approval.

Withdrawal Terms

Before requesting a withdrawal, please ensure the following:

• All wagering requirements for any applicable bonus have been fully met.
• The account has sufficient balance (minimum ৳800).
• The account's identity verification process has been completed.

9330k reserves the right to place a withdrawal on hold for any unusual or suspicious transaction until additional verification has been completed.

Welcome Bonus Terms

9330k offers new members a 200% bonus on their first deposit, up to a maximum of ৳15,000.

• Example 1: deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
• Example 2: deposit ৳16,000 and receive the maximum ৳15,000 bonus, giving a total balance of ৳31,000.

General Bonus Rules

• Each member may claim the welcome bonus only once.
• If bonus abuse or fraudulent activity is proven, the bonus and any related winnings will be cancelled.
• 9330k reserves the right to modify the terms of any promotion or withdraw a promotion at any time.
• Multiple bonus claims from the same household or the same IP address are not permitted.
• The cashback bonus amount for VIP members depends on their weekly play.

Fair Play Policy

9330k is committed to ensuring fair play. All games are operated using impartial algorithms and a Random Number Generator (RNG). The use of bots, automation software, or any other dishonest method is strictly prohibited.

Prohibited Activities

The following activities are strictly prohibited:

• Operating multiple accounts or sharing an account.
• Exploiting gaps or limitations in the bonus policy (Bonus Abuse).
• Using any fraudulent method or software.
• Money laundering or suspicious financial activity.
• Misleading or threatening other members.

Winnings & Dispute Resolution

If a technical error is detected in a game result, 9330k reserves the right to cancel that round and return the stake. In the event of any dispute, the decision of our support team will be considered final and binding. To resolve a dispute, contact us directly via the FAQ page or live chat.

Data Protection

9330k uses SSL encryption technology to keep members' personal and financial information secure. In accordance with our privacy policy, your information is not sold or shared with third parties. For more details, please see our Privacy Policy page.

Contact

For any platform-related matter, contact our support team 24/7 via live chat or email ([email protected]). Our team provides support in both Bengali and English.

Responsible Gaming Commitment

9330k believes that gaming should be an entertaining activity. We encourage members to play responsibly and advise never wagering beyond your means.

• This platform is for players aged 21 and above only.
• You can set deposit or wagering limits on your own account.
• You have the option to voluntarily suspend or permanently close your account if needed.

For detailed guidance, please visit our Responsible Gaming page.

Grounds for Account Termination

9330k reserves the right to suspend or permanently close an account without prior notice in any of the following circumstances:

• Breach of any provision of these terms and conditions.
• Providing false identity or information.
• Fraudulent or illegal activity.
• Operating multiple accounts or bonus abuse.
• Prohibited betting patterns or suspicious gaming behaviour.

Voluntary Account Closure

You may contact our support team at any time to request the closure of your account. You will be given the opportunity to withdraw any valid balance before the account is closed, provided there are no pending wagering requirements.

Disclaimer Statement

9330k accepts no liability in the following circumstances:

• Any financial loss arising from a member's own negligence or error.
• A game result being affected by the member's device failure or internet disconnection.
• Failure of third-party services outside the platform.
• Unexpected technical errors or server downtime.
• Unauthorized access to an account by a third party not approved by the member.

9330k makes reasonable efforts to ensure the platform is available at all times, but brief interruptions may occur for maintenance or updates.

Right to Make Changes

9330k reserves the right to change, amend, or update any part of these terms and conditions at any time. Members will be notified of significant changes by email or through a notice on the platform.

If you continue using the platform after any changes to the terms and conditions, you will be considered to have accepted the revised terms. It is therefore recommended that you check this page regularly.

Applicable Law

These terms and conditions will be governed and interpreted in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute, both parties will first attempt to resolve it through discussion.